Canada Post is experiencing high volumes and delivery times may be longer than usual
COVID-19 Safety Plan Summary
Our service has been temporarily amended to be TAKE-AWAY only. Orders are taken at the door, from our ordering window.
Our ordering window has a physical barrier, Plexiglas, between staff/kitchen and customers.
Coffee beans and retails items are available for purchase, with the assistance of our team members.
We have designated an ordering spot and waiting spots, with 2m distancing on our patio.
Our team will have access to Personal Protective Equipment (PPE) and have access to hand-washing sinks and hand-sanitizer.
Staff will not report to work if they have any symptoms.
Our high standard of cleanliness and sanitation will be maintained, while increasing cleaning and disinfecting protocols.
We have adapted our service procedures and all items that are normally available at the customer bar with available upon request. We will add milk/cream/sugar for you.
Only authorized people are allowed inside the coffee bar. Upon entering, team members must immediately wash their hands.
Clear signage is posted outlining the new customer procedures.
Restocking, maintenance and enhanced cleaning will be done outside of service hours.
Our team will be limited to a few, core staff who work at the coffee bar. Staff will receive training about the new guidelines for the coffee bar.
To maintain social distancing of team members in the coffee bar, our preference is that only one staff person will be scheduled per day. Staff will work blocks of shifts with enhanced cleaning between workers.
We are able to accommodate your personal mug, however we will not handle them or take them into the kitchen. We will make your coffee in a food-safe vessel and you will pour it.
We will continue to follow food safety protocols and all staff will hold a Food Safe certificate or will seek the certification.
We follow the British Columbia Provincial Health Orders as well as the guidance of the BCCDC and the Vancouver Island Health Authority.